Effective Date: February 26, 2026
At Shelo Beauty Hub, your privacy and personal data security are important to us. This Privacy Policy explains how we collect, use, and protect your information when you shop with us.
By using our website or purchasing from us, you agree to the terms outlined below.
Information We Collect
We may collect the following personal information:
• Full name
• Phone number
• Email address
• Delivery address
• Payment information
• Order history
• Messages sent via Instagram, WhatsApp, or email
How We Use Your Information
Your information is used to:
• Process and deliver orders
• Provide customer support
• Send order confirmations and updates
• Improve our services
• Send promotional offers (if you opt in)
We do not sell, trade, or rent your personal information to third parties.
Payment Security
Payments are processed through secure third-party payment providers.
Shelo Beauty Hub does not store debit or credit card details.
Data Protection
We implement reasonable administrative and technical measures to protect your personal information from:
• Unauthorized access
• Loss
• Misuse
• Alteration
Access to customer data is limited to authorized personnel only.
Marketing Communication
If you opt in, we may send promotional updates about new arrivals, discounts, or special offers.
You may opt out at any time by:
• Unsubscribing from marketing emails
• Sending “STOP” via WhatsApp
Cookies
Our website may use cookies to:
• Improve user experience
• Analyze website traffic
• Remember shopping cart preferences
You may disable cookies in your browser settings if preferred.